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Shipping policy

SHIPPING POLICY

Shipping Policy – Nell, Nora & Nina

At Nell, Nora & Nina, we are committed to providing fast and reliable shipping to all our customers. This Shipping Policy outlines our delivery times, shipping process, and procedures to ensure the best possible shopping experience.


DELIVERY TIMES

We strive to process and dispatch all orders within 24 to 72 hours after purchase confirmation.

Once shipped, orders typically arrive within 5 to 14 business days. Delivery times may vary due to factors beyond our control, including:

  • Weather conditions

  • High demand periods (such as holidays)

  • Customs inspections and clearance procedures

  • Carrier-related delays

In exceptional circumstances, international deliveries may take up to 30 business days.


FREE SHIPPING

At Nell, Nora & Nina, we offer free shipping on all orders.

Regardless of your order value or delivery location, you will never pay shipping fees. We are committed to making your shopping experience as simple, transparent, and enjoyable as possible.


SHIPPING METHOD

All orders are shipped directly from our trusted overseas fulfillment partners.

This fulfillment method allows us to:

  • Reduce processing times

  • Offer competitive pricing

  • Maintain strict quality control

  • Provide reliable international shipping


ORDER PROCESSING

After placing your order, you will receive an order confirmation email containing your purchase details.

Our process is as follows:

  • Orders are processed within 24–72 hours.

  • Once your order has been shipped, you will receive a shipping confirmation email.

  • This email will include your tracking number so you can monitor your shipment.


ORDER TRACKING

Every order placed with Nell, Nora & Nina includes tracking information.

Using the tracking number provided in your shipping confirmation email, you can follow your package throughout its journey and stay informed about its estimated delivery date.


QUESTIONS & CUSTOMER SUPPORT

If you have any questions regarding your order or this Shipping Policy, our customer support team is happy to assist you.

Email: info@nellnoranina.com

We aim to respond to all inquiries as quickly as possible.


LIMITATIONS AND EXCEPTIONS

Although we make every effort to deliver orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Customs inspections or clearance delays

  • Severe weather conditions

  • Transportation disruptions

  • Force majeure events

  • Carrier operational delays

Nell, Nora & Nina cannot be held responsible for delays caused by these circumstances. We appreciate your patience and understanding should they occur.


CONCLUSION

At Nell, Nora & Nina, we are committed to providing a seamless online shopping experience from the moment you place your order until it arrives at your doorstep.

If you require any additional information regarding shipping or delivery, please do not hesitate to contact us.

Email: info@nellnoranina.com